Continuous improvement without data collection is like driving cross country without signs or a map.
Data collection is vital to making improvements because without it there’s no real proof of any problem existing to begin with.
Why are you making improvements? Is it really a problem, or are you just distorted by frustration in the moment?
Yes, your frustration can give you clues as to what the root problem is, but relying on your feelings alone won’t give you accurate results in the long run.
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