To become successful in the insurance industry requires dedication, hard work, and professionalism – as well as the right tools.

Live chat increases sales for insurance companies

Agents can handle queries and assist customers to choose the best insurance policy for them.

Implementing live chat software on your insurance website reflects your professional image and shows that your company is customer-oriented. This enhances the online customer experience and boosts conversion rate and revenue.

Insurance company agents can proactively start communication via live chat, turning visitors into leads.

HDFC Life Insurance was facing a problem

It was unable to retain old customers and attract new customers due to a lack of visual instructions for new technologies and operations. Customers called to apply, going through a tiresome question-answer session to get endless details.

Poor network coverage exacerbated the problem.

Explore the solution below.