How Scalable is your Customer Onboarding?

Added by NikkiElizDemere 5 years ago in
SaaS
Onboarding
User Onboarding

Improving customer onboarding is a top priority for 70% of B2B SaaS companies and 26% intend to develop a more self-service/high-tech onboarding model this year to help them scale. That’s because, according to David Skok, poor onboarding is one of the top two reasons customers churn. Does this sound like you?

Discussion

mikerooney

NEW 8 months ago

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