In-app NPS Surveys Prevent Churn at Entelo
Added by
NikkiElizDemere
8 years ago
in
Churn
2x response rate versus email provides a more complete picture of the customer health. Real-time feedback helps Entelo jump on issues quickly. Free plan.
Discussion
NEW 8 years ago
Loni Spratt is kicking it at Entelo! She is a rockstar Customer Success exec that understands the power of NPS and leverages it to the fullest. She used her program to save a marquee client -- phew! Thank you for posting this Wootric customer story, Nichole.
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