[ Interview ] 5x Founder David Cancel on Why All Businesses Will Become Customer Centric in the Next 10 Years
David Cancel, 5x entrepreneur and CEO of Drift, the world's first conversational marketing and sales platform.
In this episode, learn:
1) The two major shifts that led to the creation of Drift
2) How to differentiate a SaaS business in the age of commoditized software
3) The systems David set up to reduce the impact of ego on the internal decision-making processes
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