What SaaS Startups Miss In User Onboarding
Added by
NikkiElizDemere
8 years ago
in
Onboarding
Over dinner, a veteran product manager argued most SaaS products’ onboarding practices miss a crucial step: create value for the user in the first session. After that conversation, I signed up for many brand-name SaaS products pretending it was for the first time, and I couldn’t help but agree with him.
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