Our customers told us that our pricing model sucks. And, they are right. Within 6 weeks of launch, over 1000 businesses joined JustCall.io (a cloud phone system for businesses) and many of them joined our paid trial plan. 

We learned a lot from their feedback. And, the biggest learning was that our pricing model sucked. 

So, we worked on it and fixed it. Learn how we approached this problem & arrived at a solution.