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All topics on SaaS growth, marketing, customer success, product, sales and business.

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Measuring customer satisfaction: The quintessential guide

Added by nirajr 6 years ago in
Churn
Customer Growth
Customer Service
Customer Success
E-commerce
Retention

0

Customer onboarding in SaaS: mistakes & how to avoid them | Hiver blog

Added by nirajr 6 years ago in
Churn
Customer Development
Customer Growth
Onboarding
Product Marketing

0

Service recovery: Turn unhappy customers into loyal fans

Added by nirajr 6 years ago in
Churn
Customer Service
Customer Success

0

8 Ways to Increase Customer Retention with Email Automation

Added by TomGorski 6 years ago in
B2B
Churn
Customer Development

0

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How On-Screen Interactive Guides Are Disrupting The Way we Use Software

Added by andym 6 years ago in
Churn
Customer Success
Retention
Product Management

0

4 Advanced Ways to Reduce Churn Rate & Make Customers Happy

Added by viktoregri 6 years ago in
Churn
Customer Success
E-mail Marketing

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Advanced Psychological Triggers that Lead to User Activation and Retention

Added by andym 6 years ago in
Churn
Customer Success
Onboarding
User Experience

0

SMS APIs have a lot to offer SaaS platforms. However, it's not always easy to know when and how to integrate, so here's our top FAQs on SMS/SaaS integration

Added by briceb 6 years ago in
Churn
Customer Growth
Customer Service
E-commerce
Engagement
Growth Hacking
Marketing Strategy
Mobile
Product Launch
Retention
SaaS Metrics
User Experience

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Why your Software needs Guidance despite Great UI and UX Design

Added by andym 6 years ago in
Churn
Customer Success
Onboarding
User Experience

0

For SaaS, the mobile landscape is changing: are text messages still relevant?

Added by briceb 6 years ago in
Churn
Engagement
Growth Hacking
Marketing Strategy
Retention
Acquisitions

2

Is Your Net Promoter Score Biased?

Added by alexandrubitca 6 years ago in
Churn
Customer Success
SaaS Metrics

0

Six Advanced Onboarding Steps that Lead to Retention

Added by andym 6 years ago in
Churn
Onboarding
Retention

2

How did Amazon build and keep such an impressive NPS

Added by grigoreraileanu 7 years ago in
Churn
Customer Service
Customer Success
SaaS Metrics

0

What Does A Donald Trump Presidency Mean to Tech World?

Added by intuz 7 years ago in
Churn
Ecosystem
Growth

0

0

Debunking SaaS Churn Rate for Subscription Services

Added by viktoregri 7 years ago in
Churn
Growth
SaaS Metrics

0

0

How SaaS Sales Teams Can Reduce Churn - Mattermark

Added by thinker 7 years ago in
Churn
Customer Success

0

0

How We Use Customer Service To Our Competitive Advantage

Added by kahlua16 7 years ago in
Churn
Customer Service

0

0

How To Re-engage Unengaged Users Before They Cancel

Added by authorkate 7 years ago in
Churn
Engagement
Retention

0

0

10 Tips to Reduce Your SaaS Startup’s Churn

Added by alangleeson 7 years ago in
Churn
Onboarding
Retention
SaaS Metrics

0

Can Community Sift Outperform Google Jigsaw’s Conversation AI in the War on Trolls?

Added by siftninja 7 years ago in
B2B
Blogging
Churn
Engagement
Growth
Mobile
Tools
Machine Learning
Artificial Intelligence

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