16 Ways To Master Customer Success From Industry Leaders

Added by LisaAbbott 7 years ago in
Customer Growth
Customer Success
Retention

7
Read what 16 industry leaders shared when we asked for their #1 tip to master the art of customer success.
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Discussion

authorkate

authorkate

NEW 7 years ago

Thanks for sharing the blog, and helping coordinate Wootric's participation. This is such a great resource -- so many great tips!
1 reply
LisaAbbott

LisaAbbott

7 years ago

It is a super strong round-up Kate!
LisaAbbott

LisaAbbott

NEW 7 years ago

It is a super strong round-up Kate!
trevorhatfield

trevorhatfield

NEW 7 years ago

This is a serious post @authorkate, really great insights on customer success! Thanks for sharing @LisaAbbott :)

1 reply
authorkate

authorkate

7 years ago

Thanks, Trevor! That means a lot, especially coming from you :)
authorkate

authorkate

NEW 7 years ago

Thanks, Trevor! That means a lot, especially coming from you :)
katykatztx

katykatztx

NEW 7 years ago

This is so true @authorkate >> "The sale is just the beginning. It can be tempting to focus customer success goals on acquisition, but making the sale is only one point in the customer lifecycle." Marketers so often believe their job ends even before the sale, at the point of getting a lead. But when it comes to subscription marketing, it's imperative to focus on the entire customer lifecycle.
1 reply
authorkate

authorkate

7 years ago

Thanks, Katy. Yes, with subscription marketing the entire customer lifecycle is essential!
authorkate

authorkate

NEW 7 years ago

Thanks, Katy. Yes, with subscription marketing the entire customer lifecycle is essential!
tullikat

tullikat

NEW 7 years ago

Really interesting post !

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