Collecting and acting on feedback is important for any company since it helps to improve your daily work, your products and services. Additionally, incorporating feedback strengthens your relationships with employees and customers.

For efficiency’s sake, it should be easy for employees and customers to submit their feedback, and it should be easy for you to collect and evaluate the received feedback. The best way to achieve this is implementing a company-wide feedback system that can be adapted for different feedback flows. In the following article, we show you exactly how this can be done.