As technology has increased the capability for businesses to deliver orders to customers in a more and more timely fashion, so too have consumers come to expect their packages to arrive faster and for a lower shipping cost (or even free).
eCommerce businesses have felt the pressure to bolster their order fulfillment processes perhaps more than most other businesses. After all, online retailers need to compete not only with each other, but in many cases, with traditional brick-and-mortar stores as well. Direct-to-customer order fulfillment may be a complicated game, but luckily, more and more tools have become available to assist eCommerce businesses.
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