E-commerce player has seen 19% sales growth in last year during a holiday season. They are also expecting significant growth in sales for all markets and sectors in this year. As a holiday is around the corner, have you prepared your strategy especially for customer support? If not, then here is an ultimate guideline on how to provide superior customer support during a holiday season. 

1. Create A Concrete Plan Beforehand
2. Use Tools To Make The Process A Breeze For Everyone
3. Provide Training And Empower Your Team
4. Make Consumer Support A Company-Wide Policy
5. Provide Extra Things - Keep Your Team Happy And Motivated
6. Be Humanistic In Your Approach As It’s The Holiday Season