Facebook provides access to nearly one-third of the world’s population. The popularity of Facebook makes it an excellent venue for companies to engage with customers, fans and followers.

Now there’s a way to streamline all your customer service on Facebook without customers ever needing to leave Facebook — and without your support agents ever having to log into Facebook.

No matter the user, and no matter their plan, with the Acquire and Facebook integration your support team can use Acquire to chat with customers directly within Facebook Messenger.

The big advantage of this?

No more toggling between multiple customer support tools. Your agents don’t even need to leave the Acquire dashboard. And setting up this integration takes minutes.

How does customer service on Facebook through Acquire work?