Customer journey personalization is an absolute must for 2019 in order to keep up with the competition. The fact of the matter is that users and customers expect this kind of high touch interaction when they engage with a new product.  

And with all of the SaaS solutions available at your disposal, there really isn’t any reason left not to be able to provide the personalization your users demand.

Here a few tips on how to quickly improve your SaaS strategy by personalizing the customer journey.