Unique live chat software with video chat, voice call with co browsing and screen sharing
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tagove_
8 years ago
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Tagove is unique live chat software that provide live video chat and video conferencing, voice call, text chat with co browsing and screen sharing feature within your website.
Discussion
NEW 8 years ago
Looks like a really full featured software, interested in checking it out @laduram. Since it makes support more personal, I'm curious how often the voice call and video conferencing feature is being used over the traditional live chat?
tagove_
8 years ago
Hey Trevor, thanks for stopping by! This is Laduram here from Tagove.
According to our experience, 70% customer use video call or voice call. So the here reason for video chat and a voice call is to take a quick action and save the time. Text chat takes a long time to reply and go back the fourth. Video conferencing will be a unique thing with Tagove where you don’t need to install any tools on your computer, no need to send link or invite, just ask your client to start the chat from the website. As soon as they start the chat agent can invite guest user and senior member of the staff and their team. I love to give you a quick 5 mins demo on the next week.
NEW 8 years ago
Hey Trevor, thanks for stopping by! This is Laduram here from Tagove.
According to our experience, 70% customer use video call or voice call. So the here reason for video chat and a voice call is to take a quick action and save the time. Text chat takes a long time to reply and go back the fourth. Video conferencing will be a unique thing with Tagove where you don’t need to install any tools on your computer, no need to send link or invite, just ask your client to start the chat from the website. As soon as they start the chat agent can invite guest user and senior member of the staff and their team. I love to give you a quick 5 mins demo on the next week.
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