We don't understand how churn truly kills us
Added by
ramin
6 years ago
in
Churn
Imagine you're a new SaaS company that just reached your first 100 customers. You notice that in the past month, 3% of your customers have churned. You're not too phased-getting those 3 customers back might be as easy as getting on the phone or sending them a personalized email.…
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