Which CRM should I choose? Agility is key to sales and can put your business ahead of the competition. And the most agile CRM solutions today tend to be SaaS or cloud-based and they can adapt to both small business and enterprise needs. That’s why these solutions are also often a varied lot. It’s easy to get overwhelmed with choices: basic or complex, general or vertical, modular or end-to-end, standalone or integrated, cloud or on-premise or hybrid, free or paid.

But while large enterprise have their tech teams and consulting agencies to guide them when choosing the right CRM, small and medium-sized companies are often left with only intuition to light the path for them. This guide aims to help you solve that pain point.